Archive | 7:35 pm

I’ll have my free cake and eat it, too

29 May

Man yelling at laptop

Today in Slate, I’m mad that free services don’t provide me with free and seamless tech support.  Wait, what?  Yep, that’s it.  Slate’s Farhad Manjoo complains about the level of tech support he gets for Gmail, Mint, and other free online services.  Usually, I’m on the side of the individual consumer against the big, Afaceless corporations, but this article reminds me that the customer isn’t always right.  Continue reading

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